Terms and Policies

...

Terms of Service

Welcome to Koreanbong website ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our Korean language learning platform, including all courses, content, services, and features (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

1. Eligibility

You must be at least 18 years of age or have parental/guardian consent to use our Service. By using the Service, you confirm that you meet these requirements.

2. Service Overview

We offer structured Korean language learning programs designed for English-speaking learners, including:
4-Week Pronunciation Challenge

3-Week Speaking Challenge

3-Week Grammar Challenge

Each challenge includes weekday lessons (Monday to Friday), daily assignments, personalized feedback, and optional consulting sessions on Saturdays.

3. Course Access and Availability

Courses may be purchased until 7 days after the official course start date.

Lesson content becomes available starting on the official start date.

Within a given week, you may complete the Monday to Friday lessons and assignments in any order.

Future weeks cannot be accessed early. However, previous weeks can be reviewed if within the course period.

4. Assignments and Feedback

One assignment may be submitted per lesson. Each assignment can only be submitted once.

Instructors typically provide personalized feedback within 1–2 days of submission.

You will receive an email notification when feedback is available.

After completing all five weekday assignments, you become eligible to book a Saturday online consultation.

5. Consulting Sessions

You must complete all five lessons and assignments of the week to be eligible for a Saturday consulting session.

Grammar Challenge: Group session (4 students : 1 instructor)

Pronunciation & Speaking Challenges: One-on-one session with an instructor

All consulting sessions must be booked through Calendly using the email address registered on our website.

Each consulting session includes customized analysis and direct feedback based on your submitted assignments.

The session is recorded, and a recording link will be emailed to you after the session.

The recording is available for download for 14 days from the date of email delivery. After this period, the video file will be automatically deleted and cannot be recovered.

6. Access Period

You will retain access to course content until 7 days after the official end date of your challenge.

After this period, lesson videos will no longer be accessible.

However, you may continue to access your submitted assignments and instructor feedback without limitation.

7. Payments and Refunds

You may request a full refund up to 5 days before the official course start date.

No refunds will be issued from 5 days before the start date onward, regardless of participation or access.

All payments are final.

If course enrollment reaches capacity, further purchases will be disabled, even if within the purchase window.

8. User Conduct

By using the Service, you agree to:
Submit original work for all assignments

Communicate respectfully with instructors and fellow learners

Not duplicate, distribute, or misuse course materials in any form

We reserve the right to suspend or terminate your access if any violations are detected.

9. Intellectual Property

All videos, content, and materials provided through our Service are the exclusive property of Koreanbong. Unauthorized reproduction, distribution, or public display is strictly prohibited.

10. Privacy

Your personal data will be handled in accordance with our Privacy Policy. By using the Service, you consent to the collection and use of information as described.

11. Modifications

We may revise these Terms at any time. Updates will be posted on this page with the effective date. Continued use of the Service after any changes constitutes your acceptance of the updated Terms.

12. Contact Us

For questions about these Terms, please contact us at:
📧 support@globalkoreanbong.com

Last updated:

Privacy Policy

Koreanbong website ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, services, and learning platform (collectively, the "Service").
By using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

a. Information You Provide
We collect personal information you provide directly when using our Service, including:
Full name

Email address

Payment details (handled via secure third-party processors)

Assignment submissions

Consulting bookings and preferences

b. Automatically Collected Information
When you access our Service, we automatically collect certain data to ensure functionality, security, and personalized learning. This includes:
IP address

Device and browser type

Time zone, country, and browser language settings

Site activity such as page views, clicks, and navigation patterns

Cookies and similar tracking technologies

Speech-to-Text (STT) voice recordings uploaded by users

Assignment content submitted by users

Voice and text data (such as STT audio and assignment submissions) may be used for service improvement, research, and future AI model training, in accordance with applicable data laws.

2. How We Use Your Information

We use the information we collect to:
Deliver and manage courses and consulting sessions

Process payments and confirm enrollments

Provide personalized feedback and track learning progress

Notify users of updates, feedback, and consulting resources

Improve our system, user experience, and speech recognition performance

Develop and enhance AI features and educational services

Comply with legal and regulatory requirements

3. Email Notifications

We use your registered email address to:
Confirm course enrollment and payment

Notify you of feedback and assignment status

Provide recording links after consulting sessions

Deliver service-related updates and reminders

We do not send promotional emails without your explicit consent.

4. Consulting Recordings

Consulting sessions may be recorded for your reference and progress tracking.
A private download link will be sent to your registered email after the session.

Recordings are available for 14 days from the date of email delivery.

After 14 days, all recordings are permanently deleted and cannot be recovered.

5. How We Share Information

We do not sell or rent your personal information.
We may share your information with:
Trusted third-party providers (e.g., payment processors, cloud storage, scheduling tools like Calendly)

Government agencies or regulators, if required by law

All third-party providers are obligated to handle your data securely and in compliance with privacy regulations.

6. Data Retention

We retain your personal data for as long as necessary to:
Deliver the course and related services

Support your user account

Fulfill legal obligations

Improve our services and AI performance

You may request data deletion at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have rights to:
Access, update, or correct your personal data

Request deletion or limit processing of your data

Object to specific uses

Withdraw your consent

To exercise your rights, please contact us at support@globalkoreanbong.com.

8. Security

We implement appropriate technical and organizational safeguards to protect your data.
While we take reasonable precautions, no online system is 100% secure.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children. If we discover such information, we will delete it promptly.

10. International Users

If you access the Service from outside our hosting country (South Korea), your data may be transferred to and processed in that country, where privacy laws may differ from your jurisdiction.

11. Policy Changes

This Privacy Policy is subject to change as our services evolve and systems develop.
We reserve the right to update the policy at any time. Significant changes will be posted with a new "Last updated" date. Continued use of the Service after changes are posted constitutes your acceptance.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:
📧 support@globalkoreanbong.com

Last updated:

Marketing Consent

By providing your consent, you allow Koreanbong to use your information for marketing and promotional purposes as described below. Your consent is entirely voluntary and can be withdrawn at any time.

1. Marketing and Communication Preferences

With your explicit consent, we may use your information to communicate with you regarding:
* New course releases or series
* Product updates or improvements
* Exclusive offers, discounts, or promotions
* Events, surveys, or newsletters
You may opt-in to receive these communications by checking the relevant box during signup or in your account settings. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
We will never send marketing emails without your consent.

2. Use of User Submissions for Marketing Purposes

From time to time, we may seek permission to use your submitted content (including assignments, STT voice data, or related course activity) for promotional or marketing purposes. Examples include:
* Showcasing learner success or progress (anonymized or with consent)
* Demonstrating platform features in marketing materials
* Sharing examples of effective learning to inspire other users
We will never use your assignments or audio data for marketing without your explicit consent. You will be contacted in advance and given the option to approve or decline the use of your content.
You remain in control of how your personal submissions are used.

3. Contact Us

If you have any questions about our marketing practices or wish to update your preferences, please contact us at:
📧 support@globalkoreanbong.com

Last updated: